Professional Courtesy

7.22Warning.  Warning.  Warning.

I am ranting and raving again!  I just went to show one of my listings that I had confirmed with the other agent via email and just thought I would call to re-confirm…and of course the other agent said, “Oh my client has found another house”.  I almost lost it but tried desperately to be civil and asked if she knew what professional courtesy was?  Of course the reply was: well you only confirmed by email, not phone.  And I replied: but you made the appointment via email.  I guess she needed a personal phone call.

What is professional courtesy in today’s world? I guess I learned a different way.  To me, professional courtesy is:

1.  Calling if you are running late for an appointment.

2. Calling if your client cancels, even if it is at the last moment.

3. Returning phone calls…oh that’s a new one!

4. Thank you emails, notes, etc.

5. Doing unto others as you would want them to do unto you.

Professional Courtesy….something we all need to think about!

Please, let’s be good to each other…Let’s be REALTORS

Until next Monday…

Monday Mornings With Matey

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This entry was posted in 2013 Treasurer, 2014 Vice President, A Better You, Hot Topic and tagged , , , . Bookmark the permalink.

4 Responses to Professional Courtesy

  1. Ric Giumenta says:

    Amen to that! I think all this technology has clouded the fact that we are dealing with people! Technology is a tool for better communication. Unfortunately, common courtesy as well as professional courtesy became collateral damage!

  2. David H. Brewer says:

    I love your ranting. Keep up the good work.

    My regards,

    David

    David H. Brewer, Realtor

    Brewer, Sahm & Webb, Inc.

    Realtors & Appraisers

    1620 Wallace Avenue

    Bartow, Florida 33830

    O# 863-534-1774

    C# 863-944-7197

    F#…866-713-3005

    David.BrewerSahmWebb@verizon.net

  3. Sue Shields says:

    I love what you said and if you think of it it is just common courtesy. When did manners become a thing of the past. They need to think about how it would feel for their client or customer. I know I hate to sit and wait for the cable or phone or anyone coming for an appointment. Keep up the good words and work.

  4. …and announce WHO you are and who you work for when you call. 😀

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